Resolved after 1 hour 27 minutes, affecting Telephony Services, on July 12, 2026.
The issues we saw should now be resolved; this was limited to hosts in the SJC zone. We will send out a full RCA in due course, please let us know if you experience any further issues.
Affected components
Update timeline
- investigating Jul 12, 2026, 09:51 PM UTC
We're currently seeing heightened alerts related to connectivity between zones, we're engaging our infrastructure team to investigate further. We'll update here as soon as we know more, in the meantime please raise a ticket with us if you're experiencing any degradation to service.
- resolved Jul 12, 2026, 11:19 PM UTC
The issues we saw should now be resolved; this was limited to hosts in the SJC zone. We will send out a full RCA in due course, please let us know if you experience any further issues.
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