Resolved after 1 hour 24 minutes, affecting Telephony Services and Management Portal and 1 more, on February 20, 2026.
Cloudflare appears to have stopped advertising our 8.X addresses causing this outage; we have now re-enabled them. We're working with CloudFlare to investigate the root cause but are seeing issues resolve from our side.
Affected components
Update timeline
- investigating Feb 20, 2026, 06:09 PM UTC
We are currently investigating Zabbix alerts/reports of outages affecting portal/calls. We will send out an update as ASAP.
- investigating Feb 20, 2026, 06:15 PM UTC
This appears to a problem with Level3 currently; our infrastructure team is investigating implementing routing changes to workaround the issue.
- investigating Feb 20, 2026, 06:35 PM UTC
Cloudflare appears to have stopped advertising our 8.X addresses causing this outage; we have now re-enabled them. We're working with CloudFlare to investigate the root cause but are seeing issues resolve from our side.
- resolved Feb 20, 2026, 07:33 PM UTC
This incident has been resolved.
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