Zus Health incident
Intermittent accessibiliy for Standalone App, EHR Integrations, and Data APIs
Resolved after 1 hour 55 minutes, affecting Applications and Zus App and 1 more, on February 22, 2026.
Our third party vendor has implemented a fix and we have seen errors subside. We will continue to monitor traffic on our Standalone App and API endpoints to ensure ongoing stability.
Affected components
Update timeline
- investigating Feb 22, 2026, 04:56 PM UTC
Zus is aware of elevated errors in a third party vendor that are causing intermittent access errors for the Standalone App and potentially EHR integrations and Data APIs.
- monitoring Feb 22, 2026, 05:19 PM UTC
We have determined that the third party issue is only affecting authentication for our Standalone App. EHR integrations and Data APIs are working as normal. We are monitoring the situation and will update this incident when the errors resolve.
- resolved Feb 22, 2026, 06:51 PM UTC
Our third party vendor has implemented a fix and we have seen errors subside. We will continue to monitor traffic on our Standalone App and API endpoints to ensure ongoing stability.
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