Zus Health experienced a minor incident on May 15, 2026 affecting Data Marts, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 15, 2026, 02:45 PM UTC
The following tables in the relational data marts have been failing to refresh since 2pm Eastern Time on Thursday, May 14: condition and child tables document_reference and child tables encounter and child tables The data in these tables reflects data as of 2pm yesterday. We are working to bring these tables back up to date to meet our documented 3-hour target freshness.
- investigating May 15, 2026, 04:06 PM UTC
The condition and encounter tables have been rectified. We are continuing to work on refreshing the docuemnt_reference tables.
- monitoring May 15, 2026, 04:44 PM UTC
document_reference tables have now been refreshed as well. We are continuing to monitor the situation.
- resolved May 17, 2026, 06:31 PM UTC
We have resolved the underlying problem that was preventing tables from automatically refreshing. All relational tables should now be following the targeted freshness published in the documentation.