Zus Health incident

Generated Patient Summaries are failing to generate

Minor Resolved View vendor source →

Zus Health experienced a minor incident on May 14, 2026 affecting Applications and Zus App, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:19 PM UTC
Resolved
May 14, 2026, 08:42 PM UTC
Duration
23m
Detected by Pingoru
May 14, 2026, 08:19 PM UTC

Affected components

ApplicationsZus App

Update timeline

  1. investigating May 14, 2026, 08:19 PM UTC

    New Generated Patient Summary requests are failing for users. The root cause has been identified and the fix is rolling out. We will post an update when the issue is fully resolved.

  2. resolved May 14, 2026, 08:42 PM UTC

    Generated Patient Summaries are now restored and will generate as expected.