Zus Health incident

Degraded performance in the Zus App and Zus APIs

Minor Resolved View vendor source →

Zus Health experienced a minor incident on May 7, 2026 affecting Applications and Zus App and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 09:06 PM UTC
Resolved
May 07, 2026, 09:19 PM UTC
Duration
13m
Detected by Pingoru
May 07, 2026, 09:06 PM UTC

Affected components

ApplicationsZus AppEHR IntegrationsathenahealthElation HealthCanvas MedicalSalesforce Health CloudHealthieData APIsFHIR APIs

Update timeline

  1. investigating May 07, 2026, 09:06 PM UTC

    We are aware of and investigating degraded performance with Zus APIs and in the Zus Application. We will post an update with more information when we’ve identified the root cause.

  2. resolved May 07, 2026, 09:19 PM UTC

    We identified the root cause of performance degradation and stopped the process from continuing. We’ll continue to monitor closely to ensure there is no further performance impact.