Zus Health incident

Degraded performance in the Zus App and Zus APIs

Resolved after 13 minutes, affecting Applications and Zus App and 1 more, on May 7, 2026.

resolved May 07, 2026, 09:19 PM UTC

We identified the root cause of performance degradation and stopped the process from continuing. We’ll continue to monitor closely to ensure there is no further performance impact.

Started
May 07, 2026, 09:06 PM UTC
Resolved
May 07, 2026, 09:19 PM UTC
Duration
13m
Detected by Pingoru
May 07, 2026, 09:06 PM UTC

Affected components

ApplicationsZus AppEHR IntegrationsathenahealthElation HealthCanvas MedicalSalesforce Health CloudHealthieData APIsFHIR APIs

Update timeline

  1. investigating May 07, 2026, 09:06 PM UTC

    We are aware of and investigating degraded performance with Zus APIs and in the Zus Application. We will post an update with more information when we’ve identified the root cause.

  2. resolved May 07, 2026, 09:19 PM UTC

    We identified the root cause of performance degradation and stopped the process from continuing. We’ll continue to monitor closely to ensure there is no further performance impact.

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