Zus Health incident

Generated Patient Summaries are currently down

Resolved after 46 minutes, affecting Applications and Zus App, on March 30, 2026.

resolved Mar 30, 2026, 05:55 PM UTC

We’ve identified the root issue causing Generated Patient Summaries to fail and have resolved it. We’ll continue to monitor for similar issues going forward.

Started
Mar 30, 2026, 05:09 PM UTC
Resolved
Mar 30, 2026, 05:55 PM UTC
Duration
46m
Detected by Pingoru
Mar 30, 2026, 05:09 PM UTC

Affected components

ApplicationsZus App

Update timeline

  1. investigating Mar 30, 2026, 05:09 PM UTC

    Summarization is currently down for all customers, we are working to identify and remedy the issue and will post an update within the hour.

  2. resolved Mar 30, 2026, 05:55 PM UTC

    We’ve identified the root issue causing Generated Patient Summaries to fail and have resolved it. We’ll continue to monitor for similar issues going forward.

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