Resolved after 3 hours 57 minutes, affecting Standalone Widget and Live Chat Widget and 1 more, on November 18, 2025.
The network provider has confirmed that the issue has been resolved and service should be fully restored.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- identified Nov 18, 2025, 11:46 AM UTC
We have identified network degradation in this region stemming from a global network provider and will update as soon as we have further information.
- identified Nov 18, 2025, 12:15 PM UTC
We are continuing to monitor the situation with the global network provider at https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 and will provide further updates as more information becomes available.
- identified Nov 18, 2025, 01:11 PM UTC
The network provider has identified the root cause of the degradation and is implementing a fix.
- identified Nov 18, 2025, 02:10 PM UTC
The network provider is continuing to implement a fix to the root cause of the degradation.
- monitoring Nov 18, 2025, 02:52 PM UTC
The network provider has confirmed that the issue has been resolved and service should be fully restored.
- resolved Nov 18, 2025, 03:44 PM UTC
The incident has been resolved.
Your product runs on more than Zowie
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services