ZoomInfo experienced a minor incident on October 20, 2025 affecting ZoomInfo Enterprise API and Sales and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
ZoomInfo Enterprise APISalesEnrichTalentRingleadMarketingEngageChorusZoomInfo ChatNeverBounce
Update timeline
- investigating Oct 20, 2025, 08:38 AM UTC
Due to a third-party outage, ZoomInfo users may experience difficulty receiving 2FA codes. Our Engineers are actively monitoring and investigating.
- monitoring Oct 20, 2025, 10:03 AM UTC
Any impacted services should be restored now. Engineers will continue to monitor closely.
- resolved Oct 20, 2025, 10:04 AM UTC
This issue has been resolved.