ZoomInfo incident

AWS Outage

Resolved after 1 hour 25 minutes, affecting ZoomInfo Enterprise API and Sales and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 10:03 AM UTC

Any impacted services should be restored now. Engineers will continue to monitor closely.

Started
Oct 20, 2025, 08:38 AM UTC
Resolved
Oct 20, 2025, 10:04 AM UTC
Duration
1h 25m
Detected by Pingoru
Oct 20, 2025, 08:38 AM UTC

Affected components

ZoomInfo Enterprise APISalesEnrichTalentRingleadMarketingEngageChorusZoomInfo ChatNeverBounce

Update timeline

  1. investigating Oct 20, 2025, 08:38 AM UTC

    Due to a third-party outage, ZoomInfo users may experience difficulty receiving 2FA codes. Our Engineers are actively monitoring and investigating.

  2. monitoring Oct 20, 2025, 10:03 AM UTC

    Any impacted services should be restored now. Engineers will continue to monitor closely.

  3. resolved Oct 20, 2025, 10:04 AM UTC

    This issue has been resolved.

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