Ongoing since 03:48 PM UTC, affecting NeverBounce.
Our Engineering team has identified the issue causing latency for job processing and implemented a fix. New jobs should run as expected on the Neverbounce platform and API. Jobs that were previously experiencing delays in processing may take some additional time to run as expected. We will continue to monitor the situation and will provide updates as needed. Thank you for your patience while our teams resolved this issue.
Affected components
Update timeline
- investigating Oct 28, 2026, 03:48 PM UTC
We are aware of an issue causing latency for job processing when using the Neverbounce platform and Neverbounce API. During this time, jobs may be stuck processing and may not run successfully. Our Engineering teams are actively investigating and working toward a resolution. We appreciate your patience while we resolve this issue.
- monitoring Oct 28, 2026, 04:47 PM UTC
Our Engineering team has identified the issue causing latency for job processing and implemented a fix. New jobs should run as expected on the Neverbounce platform and API. Jobs that were previously experiencing delays in processing may take some additional time to run as expected. We will continue to monitor the situation and will provide updates as needed. Thank you for your patience while our teams resolved this issue.
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