Zoom incident

A subset of users in Australia experienced issues with Inbound and Outbound SMS.

Notice Resolved View vendor source →

Zoom experienced a notice incident on February 4, 2026 affecting SMS/MMS (Inbound/Outbound), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 11:14 AM UTC
Resolved
Feb 04, 2026, 11:32 AM UTC
Duration
17m
Detected by Pingoru
Feb 04, 2026, 11:14 AM UTC

Affected components

SMS/MMS (Inbound/Outbound)

Update timeline

  1. monitoring Feb 04, 2026, 11:14 AM UTC

    On 02/4/2026, Between 04:25 UTC to 08:20 UTC, A subset of users in Australia experienced issues with Inbound and Outbound SMS. Our carrier partner has resolved the issue and the affected services have been restored.

  2. resolved Feb 04, 2026, 11:32 AM UTC

    This incident has been resolved and the affected services have been restored.