Zoom incident

Service Degradation Affecting Zoom Services in Hong Kong

Minor Resolved View vendor source →

Zoom experienced a minor incident on August 27, 2026 affecting Zoom Meetings and Zoom Phone and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 07:02 PM UTC
Resolved
Aug 27, 2026, 10:10 PM UTC
Duration
3h 7m
Detected by Pingoru
Aug 27, 2026, 07:02 PM UTC

Affected components

Zoom MeetingsZoom PhoneZoom AIReal Time Media Streams (RTMS)

Update timeline

  1. investigating Aug 27, 2026, 07:02 PM UTC

    We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Aug 27, 2026, 07:07 PM UTC

    We have successfully identified the root cause affecting Zoom Services in Hong Kong Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Aug 27, 2026, 09:43 PM UTC

    The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Aug 27, 2026, 10:10 PM UTC

    This incident has been resolved and the affected services have been restored.