Zoom experienced a minor incident on September 1, 2026 affecting Zoom Node, lasting 11h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 12:11 AM UTC
We are currently investigating a service degradation affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Sep 01, 2026, 12:28 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 01, 2026, 03:07 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- identified Sep 01, 2026, 05:12 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- identified Sep 01, 2026, 11:07 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- monitoring Sep 01, 2026, 11:56 AM UTC
The issue affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Sep 01, 2026, 12:06 PM UTC
This incident has been resolved and the affected services have been restored.