Zoom incident
Service Degradation Affecting Real Time Media Streams (RTMS)
Zoom experienced a minor incident on March 16, 2026 affecting Real Time Media Streams (RTMS), lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 16, 2026, 05:37 PM UTC
We are currently investigating a service degradation with Real Time Media Streams. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 16, 2026, 05:49 PM UTC
We have successfully identified the root cause affecting Real Time Media Streams. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Mar 16, 2026, 06:48 PM UTC
Our team continues to work on a resolution. An update will be provided when more information becomes available. Thank you for your patience.
- monitoring Mar 16, 2026, 07:42 PM UTC
The service degradation affecting Real Time Media Stream has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 16, 2026, 07:56 PM UTC
This incident has been resolved and the affected services have been restored.