Zoom incident
Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions
Zoom experienced a minor incident on March 19, 2026 affecting Zoom Revenue Accelerator, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2026, 09:39 PM UTC
We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 19, 2026, 09:47 PM UTC
We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Mar 19, 2026, 09:59 PM UTC
The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 19, 2026, 10:11 PM UTC
This incident has been resolved.