Zoom incident

Service Degradation Affecting Zoom Phone Services in North America.

Minor Resolved View vendor source →

Zoom experienced a minor incident on April 23, 2026 affecting Zoom Phone, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 04:11 AM UTC
Resolved
Apr 23, 2026, 04:42 AM UTC
Duration
31m
Detected by Pingoru
Apr 23, 2026, 04:11 AM UTC

Affected components

Zoom Phone

Update timeline

  1. investigating Apr 23, 2026, 04:11 AM UTC

    We are currently investigating a service degradation affecting Zoom Phone Services in North America. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. monitoring Apr 23, 2026, 04:28 AM UTC

    The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. resolved Apr 23, 2026, 04:42 AM UTC

    This incident has been resolved and the affected services have been restored.