Zodia Markets incident

RFS (Etrading) is down

Resolved after 2 hours 15 minutes, affecting E-Trader, on March 30, 2026.

identified Mar 30, 2026, 10:26 AM UTC

Root Cause: A mapping discrepancy between internal systems resulted in incorrect bookings for internal trades. As a precautionary measure, we disabled the Request for Stream (RFS) functionality while implementing a fix.

Started: Mar 30, 2026, 08:12 AM UTC
Resolved: Mar 30, 2026, 10:28 AM UTC
Duration: 2h 15m
Detected by Pingoru: Mar 30, 2026, 08:12 AM UTC

Affected components

E-Trader

Update timeline

investigating Mar 30, 2026, 08:12 AM UTC

RFS is currently down, and the issue is being investigated.
identified Mar 30, 2026, 10:26 AM UTC

Root Cause: A mapping discrepancy between internal systems resulted in incorrect bookings for internal trades. As a precautionary measure, we disabled the Request for Stream (RFS) functionality while implementing a fix.
resolved Mar 30, 2026, 10:28 AM UTC

This incident has been resolved.

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