Zodia Markets Outage History

Zodia Markets is up right now

Pingoru has recorded 50 incidents for Zodia Markets: 50 in the last 12 months and 8 in the last 90 days.

Source: status.zodiamarkets.com

50incidents recorded
50last 12 months
8last 90 days
78 minutestypical duration

Incidents, newest first

Major September 23, 2026 USDT pairs in RFS (e-trading) is broken. 2h 56m E-Trader

Started Sep 23, 2026, 05:58 AM UTC· resolved Sep 23, 2026, 08:55 AM UTC

  1. investigating Sep 23, 2026, 05:58 AM UTC

    Issue: USDT pairs in RFS (e-trading) is broken. We are working to understand the root cause.

  2. investigating Sep 23, 2026, 06:33 AM UTC

    We are still investigating this issue.

  3. investigating Sep 23, 2026, 06:33 AM UTC

    We are continuing to investigate this issue.

  4. identified Sep 23, 2026, 08:55 AM UTC

    Configuration issue due the upgrade of the application. Configuration was fixed to restore the USDT price.

  5. resolved Sep 23, 2026, 08:55 AM UTC

    This incident has been resolved.

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Major August 21, 2026 RFS/Etrading is Down 31m E-Trader

Started Aug 21, 2026, 09:48 AM UTC· resolved Aug 21, 2026, 10:20 AM UTC

  1. investigating Aug 21, 2026, 09:48 AM UTC

    Please be informed that the E-Trading (RFS) service will be temporarily unavailable due to issues at the vendor side. We are working on it to resolve this issue as soon as possible.

  2. identified Aug 21, 2026, 09:49 AM UTC

    Issue is at the Vendor side. We are working on it to resolve this issue as soon as possible.

  3. resolved Aug 21, 2026, 10:20 AM UTC

    This incident has been resolved.

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Critical August 2, 2026 Customer Portal - Is Down 2m Customer Portal

Started Aug 02, 2026, 07:34 AM UTC· resolved Aug 02, 2026, 07:36 AM UTC

  1. identified Aug 02, 2026, 07:34 AM UTC

    Currently experiencing technical difficulties. Our dedicated team is working tirelessly to restore full functionality as quickly as possible. We appreciate your patience and understanding, and will keep you updated with any developments.

  2. identified Aug 02, 2026, 07:36 AM UTC

    Currently experiencing technical difficulties. Our dedicated team is working tirelessly to restore full functionality as quickly as possible. We appreciate your patience and understanding, and will keep you updated with any developments.

  3. resolved Aug 02, 2026, 07:36 AM UTC

    Our team has thoroughly investigated the root cause and implemented necessary measures to prevent recurrence.

Read the full incident report →

Critical July 31, 2026 E-Trading - Is Down 1h 57m E-Trader

Started Jul 31, 2026, 10:03 PM UTC· resolved Aug 01, 2026, 12:00 AM UTC

  1. identified Jul 31, 2026, 10:03 PM UTC

    Currently experiencing technical difficulties. Our dedicated team is working tirelessly to restore full functionality as quickly as possible. We appreciate your patience and understanding, and will keep you updated with any developments.

  2. resolved Aug 01, 2026, 12:00 AM UTC

    Our team has thoroughly investigated the root cause and implemented necessary measures to prevent recurrence.

Read the full incident report →

Critical July 20, 2026 E-Trading / RFS is DOWN 12h 53m E-Trader

Started Jul 20, 2026, 09:10 PM UTC· resolved Jul 21, 2026, 10:04 AM UTC

  1. investigating Jul 20, 2026, 09:10 PM UTC

    We are continuing to investigate the issue affecting FX execution on our RFS. FX pricing remains unaffected, and BTC and ETH pairs are fully operational. Further updates to follow.

  2. investigating Jul 21, 2026, 05:06 AM UTC

    Investigation is still ongoing regarding the FX execution issue on RFS. To clarify, FX pricing and all BTC/ETH trading remain completely unaffected and fully operational. Next update to follow shortly.

  3. investigating Jul 21, 2026, 08:14 AM UTC

    Investigation is still ongoing regarding the FX execution issue on RFS. To clarify, FX pricing and all BTC/ETH trading remain completely unaffected and fully operational.

  4. resolved Jul 21, 2026, 10:04 AM UTC

    The issue has been resolved. Service has returned to normal, and we have confirmed that systems are operating as expected. We will continue to monitor performance and follow up on any further findings. The disruption was caused by an outage on a downstream vendor system, which has now been remediated. FX pricing, crypto execution, and FX execution are all fully operational. We appreciate your patience while we worked to restore full availability.

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Notice March 30, 2026 RFS (Etrading) is down 2h 15m E-Trader

Started Mar 30, 2026, 08:12 AM UTC· resolved Mar 30, 2026, 10:28 AM UTC

  1. investigating Mar 30, 2026, 08:12 AM UTC

    RFS is currently down, and the issue is being investigated.

  2. identified Mar 30, 2026, 10:26 AM UTC

    Root Cause: A mapping discrepancy between internal systems resulted in incorrect bookings for internal trades. As a precautionary measure, we disabled the Request for Stream (RFS) functionality while implementing a fix.

  3. resolved Mar 30, 2026, 10:28 AM UTC

    This incident has been resolved.

Read the full incident report →