Zodia Markets incident

USDT pairs in RFS (e-trading) is broken.

Resolved after 2 hours 56 minutes, affecting E-Trader, on September 23, 2026.

identified Sep 23, 2026, 08:55 AM UTC

Configuration issue due the upgrade of the application. Configuration was fixed to restore the USDT price.

Started
Sep 23, 2026, 05:58 AM UTC
Resolved
Sep 23, 2026, 08:55 AM UTC
Duration
2h 56m
Detected by Pingoru
Sep 23, 2026, 05:58 AM UTC

Affected components

E-Trader

Update timeline

  1. investigating Sep 23, 2026, 05:58 AM UTC

    Issue: USDT pairs in RFS (e-trading) is broken. We are working to understand the root cause.

  2. investigating Sep 23, 2026, 06:33 AM UTC

    We are still investigating this issue.

  3. investigating Sep 23, 2026, 06:33 AM UTC

    We are continuing to investigate this issue.

  4. identified Sep 23, 2026, 08:55 AM UTC

    Configuration issue due the upgrade of the application. Configuration was fixed to restore the USDT price.

  5. resolved Sep 23, 2026, 08:55 AM UTC

    This incident has been resolved.

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