Resolved after 18 minutes, affecting Customer Portal, on May 13, 2026.
Our team has thoroughly investigated the root cause and implemented necessary measures to prevent recurrence.
Affected components
Customer Portal
Update timeline
- identified May 13, 2026, 06:16 AM UTC
Currently experiencing technical difficulties. Our dedicated team is working tirelessly to restore full functionality as quickly as possible. We appreciate your patience and understanding, and will keep you updated with any developments.
- resolved May 13, 2026, 06:35 AM UTC
Our team has thoroughly investigated the root cause and implemented necessary measures to prevent recurrence.
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