Ongoing since 02:54 PM UTC, affecting app.zingle.me and app-4.zingle.sea1.medallia.com and 1 more.
We have identified an issue with our third-party HotSOS integration that is preventing guest reservation data from updating and stopping automated messages (such as check-in and check-out) from sending. Our team is actively working with the provider toward a resolution and will share updates as we have them. We appreciate your patience.
Affected components
Update timeline
- investigating Nov 12, 2026, 02:54 PM UTC
We have identified an issue with our third-party HotSOS integration that is preventing guest reservation data from updating and stopping automated messages (such as check-in and check-out) from sending. Our team is actively working with the provider toward a resolution and will share updates as we have them. We appreciate your patience.
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