Resolved after 1 minute, affecting Twilio and MMS Long Code, North America and 1 more, on November 11, 2026.
Twilio Usage APIs were degraded for 6 minutes between 16:42pm and 16:48 Pacific Time on 11/10/2026. During this period of time customers may have experienced 5xx errors. The issue has now been resolved.
Affected components
TwilioMMS Long Code, North AmericaMMS Short Code, North AmericaSMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North America3rd Party ProvidersMMS Toll-FreeText-to-SpeechTwiML
Update timeline
- identified Nov 11, 2026, 01:52 AM UTC
Twilio Usage APIs were degraded for 6 minutes between 16:42pm and 16:48 Pacific Time on 11/10/2026. During this period of time customers may have experienced 5xx errors. The issue has now been resolved.
- resolved Nov 11, 2026, 01:53 AM UTC
Incident closed.
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