Ongoing since 08:06 PM UTC, affecting Email (POP/IMAP/WEBMAIL).
Our team is continuing to investigate the issues affecting Zeronet mail services. We’re working with our email platform provider to restore full service as quickly as possible. Current status: Webmail client login: customers are still unable to access the webmail portal. Receiving email: email sent to Zeronet addresses is currently being returned to the sender as undeliverable. Sending email: customers may be unable to send email. If you’re expecting important email, please ask the sender to resend it once service is restored. Messages sent during this period are not being held for later delivery.
Affected components
Update timeline
- investigating Oct 27, 2026, 08:06 PM UTC
We're aware that customers are currently experiencing issues with Zeronet mail services. Our team is actively investigating and will provide an update as soon as possible. What's affected: Webmail client login – customers are unable to access the webmail portal Mail server – sending and receiving emails may be impacted We apologise for the inconvenience and thank you for your patience.
- investigating Oct 27, 2026, 09:05 PM UTC
Our team is continuing to investigate the issues affecting Zeronet mail services. We’re working with our email platform provider to restore full service as quickly as possible. Current status: Webmail client login: customers are still unable to access the webmail portal. Receiving email: email sent to Zeronet addresses is currently being returned to the sender as undeliverable. Sending email: customers may be unable to send email. If you’re expecting important email, please ask the sender to resend it once service is restored. Messages sent during this period are not being held for later delivery.
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