Zero Hash incident

Elevated error rates in PROD - /liquidity/rfq and convert_withdraw/rfq endpoints

Minor Resolved View vendor source →

Zero Hash experienced a minor incident on August 18, 2025 affecting ACCOUNT FUNDING, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 08:01 PM UTC
Resolved
Aug 18, 2025, 09:03 PM UTC
Duration
1h 2m
Detected by Pingoru
Aug 18, 2025, 08:01 PM UTC

Affected components

ACCOUNT FUNDING

Update timeline

  1. investigating Aug 18, 2025, 08:01 PM UTC

    We are experiencing an issue of elevated error rates on our endpoints: /liquidity/rfq and convert_withdraw/rfq. Investigation is currently in progress. Any improvements will be constantly posted. Apologies for the inconvenience.

  2. resolved Aug 18, 2025, 09:03 PM UTC

    This incident has been resolved.