Zero Hash incident

Elevated errors on Deposits, Withdrawals, and Convert Withdraw RFQ endpoints

Notice Resolved View vendor source →

Zero Hash experienced a notice incident on August 25, 2025 affecting ONBOARDING, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 06:30 PM UTC
Resolved
Aug 25, 2025, 06:47 PM UTC
Duration
17m
Detected by Pingoru
Aug 25, 2025, 06:30 PM UTC

Affected components

ONBOARDING

Update timeline

  1. investigating Aug 25, 2025, 06:30 PM UTC

    We have identified an issue causing elevated error rate on our endpoints: Deposits, Withdrawals , Convert Withdraw RFQ. Investigation is in progress and we will constantly updating for any improvements. Apologies for the inconvenience.

  2. resolved Aug 25, 2025, 06:47 PM UTC

    This incident has been resolved.