Zero Hash experienced a minor incident on February 23, 2026 affecting DEPOSIT & WITHDRAWAL, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
DEPOSIT & WITHDRAWAL
Update timeline
- identified Feb 23, 2026, 08:38 PM UTC
We have detected a delay in processing withdrawals caused by our MPC provider. Our team is fully aware of the situation and is actively monitoring the resolution process. All pending withdrawals will be re-sent on-chain automatically once the issue is resolved.
- monitoring Feb 23, 2026, 10:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2026, 10:31 PM UTC
This incident has been resolved.