Zep Software incident

API Error Rate - Some Accounts Impacted

Major Resolved View vendor source →

Zep Software experienced a major incident on March 26, 2024 affecting API and Web App, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 05:47 PM UTC
Resolved
Mar 26, 2024, 07:47 PM UTC
Duration
1h 59m
Detected by Pingoru
Mar 26, 2024, 05:47 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating Mar 26, 2024, 05:47 PM UTC

    We are currently investigating.

  2. investigating Mar 26, 2024, 07:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 26, 2024, 07:47 PM UTC

    We've identified and resolved the issue.