Zenvia incident

All components are Operational

Minor

Resolved after 11 minutes, affecting Chatbots, on November 18, 2025.

identified Oct 02, 2026, 08:39 PM UTC

"Bots | NLU - Widget (.Zenvia Customer Cloud)" is Down

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Started
Nov 18, 2025, 11:55 AM UTC
Resolved
Nov 18, 2025, 12:07 PM UTC
Duration
11m
Detected by Pingoru
Nov 18, 2025, 11:55 AM UTC

Affected components

Chatbots

Update timeline

  1. resolved Oct 02, 2026, 08:39 PM UTC

    All components are Operational

  2. identified Oct 02, 2026, 08:39 PM UTC

    "Bots | NLU - Widget (.Zenvia Customer Cloud)" is Down

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