Zengenti incident

Issue affecting multiple services

Resolved after 1 hour 26 minutes, on August 20, 2024.

resolved Aug 20, 2024, 02:26 PM UTC

We have identified the root cause and are continuing to work on restoring the services. Gitlab is back up, and we are working to ensure that any services supporting Content Type and Entries are working as expected, as they can have a knock-on effect on the CMS production environments..

Started
Aug 20, 2024, 12:59 PM UTC
Resolved
Aug 20, 2024, 02:26 PM UTC
Duration
1h 26m
Detected by Pingoru
Aug 20, 2024, 12:59 PM UTC

Update timeline

  1. investigating Aug 20, 2024, 12:59 PM UTC

    We are investigating an issue affecting access to Development systems, Gitlab and Insytful.

  2. resolved Aug 20, 2024, 02:26 PM UTC

    We have identified the root cause and are continuing to work on restoring the services. Gitlab is back up, and we are working to ensure that any services supporting Content Type and Entries are working as expected, as they can have a knock-on effect on the CMS production environments..

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