Zengenti incident

Degraded performance

Notice

Resolved after 21 hours 47 minutes, affecting London data centre and Manchester data centre and 1 more, on September 22, 2026.

monitoring Sep 22, 2026, 11:56 AM UTC

The incident is now resolved. We will continue monitoring the situation and will provide an incident report to affected clients within the next 48 hours.

Started: Sep 22, 2026, 11:05 AM UTC
Resolved: Sep 23, 2026, 08:53 AM UTC
Duration: 21h 47m
Detected by Pingoru: Sep 22, 2026, 11:05 AM UTC

Affected components

London data centreManchester data centreHelp desk

Update timeline

investigating Sep 22, 2026, 11:05 AM UTC

We are currently investigating degraded performance affecting customer websites
monitoring Sep 22, 2026, 11:56 AM UTC

The incident is now resolved. We will continue monitoring the situation and will provide an incident report to affected clients within the next 48 hours.
resolved Sep 23, 2026, 08:53 AM UTC

This incident has been resolved.

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