Resolved after 47 minutes, on January 21, 2026.
The issue was caused by a temporary connectivity problem, outside our control, within Microsoft Azure infrastructure that prevented Azure AD authentication traffic from reaching our CMS network. Resolution No changes or intervention were required on our side. Connectivity was restored, after which Azure AD authentication resumed normal operation. Preventative Actions We will continue to monitor Azure AD authentication traffic and login patterns. If similar issues occur in the future, we will investigate promptly and work with affected clients as required. .
Update timeline
- investigating Jan 21, 2026, 10:35 AM UTC
We are investigating an issue where some client experiences issues logging into CMS environments using Entra/Azure AD.
- resolved Jan 21, 2026, 11:22 AM UTC
The issue was caused by a temporary connectivity problem, outside our control, within Microsoft Azure infrastructure that prevented Azure AD authentication traffic from reaching our CMS network. Resolution No changes or intervention were required on our side. Connectivity was restored, after which Azure AD authentication resumed normal operation. Preventative Actions We will continue to monitor Azure AD authentication traffic and login patterns. If similar issues occur in the future, we will investigate promptly and work with affected clients as required. .
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