Zenfolio incident

Slowness on the Classic Platform

Minor Resolved View vendor source →

Zenfolio experienced a minor incident on July 1, 2025 affecting Websites and Upload and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 05:56 PM UTC
Resolved
Jul 01, 2025, 06:41 PM UTC
Duration
44m
Detected by Pingoru
Jul 01, 2025, 05:56 PM UTC

Affected components

WebsitesUploadDownloadContent RenderingOrder ProcessingEmail CommunicationLoginSearchAPI

Update timeline

  1. investigating Jul 01, 2025, 05:56 PM UTC

    We are currently investigating an issue causing Classic Zenfolio slowness.

  2. resolved Jul 01, 2025, 06:41 PM UTC

    The engineers were able to find the issue, fix it and the system is now perfoming as expected.