Zenfolio experienced a notice incident on May 28, 2026 affecting Upload, lasting 16h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Upload
Update timeline
- investigating May 28, 2026, 08:22 PM UTC
We are receiving reports that some photographers are seeing intermittent errors when uploading. Our engineers are actively investigating the cause of the issue. We thank you for your patience.
- investigating May 28, 2026, 08:22 PM UTC
We are continuing to investigate this issue.
- monitoring May 28, 2026, 11:46 PM UTC
We have been able to make updates to the service and we are seeing Uploads perform as expected. We will continue to monitor this issue to make sure it has been solved.
- resolved May 29, 2026, 12:52 PM UTC
After monitoring the platform for several hours we have not seen any additional upload errors. Thank you for your understanding.