Zenfolio incident
Classic Zenfolio Website Outages - Investigation Underway
Zenfolio experienced a minor incident on July 29, 2025 affecting Websites, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2025, 12:40 PM UTC
We’re currently investigating an issue affecting Classic Zenfolio websites, including site outages and “Service Unavailable” errors. Our engineering team is actively working on this as a top priority and we’ll provide updates as progress is made toward a resolution. Thank you for your patience and understanding!
- monitoring Jul 29, 2025, 06:36 PM UTC
Our Engineers identified the issue with help from our service provider and we have put a fix in place. Zenfolio sites are now loading as expected. For the next 4 hours we will continue to monitor this issue and make adjustments as needed.
- monitoring Jul 29, 2025, 09:50 PM UTC
Our Engineers identified the issue with help from our service provider and we have put a fix in place. Zenfolio sites are now loading as expected. We continue to monitor the system and will provide an update tomorrow.
- monitoring Jul 30, 2025, 03:52 PM UTC
After 24 hours of monitoring, the Classic platform remains stable with no additional reports of site slowness. We appreciate your patience and understanding!
- resolved Jul 30, 2025, 03:53 PM UTC
This incident has been resolved.