Zenfolio incident

Degraded performance

Minor Resolved View vendor source →

Zenfolio experienced a minor incident on October 4, 2025 affecting Websites and Upload and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2025, 05:27 AM UTC
Resolved
Oct 04, 2025, 06:27 AM UTC
Duration
1h
Detected by Pingoru
Oct 04, 2025, 05:27 AM UTC

Affected components

WebsitesUploadDownloadContent RenderingOrder ProcessingEmail CommunicationLoginSearchAPI

Update timeline

  1. investigating Oct 04, 2025, 05:27 AM UTC

    We are currently investigating reports of degraded performance and errors on Zenfolio Classic. We will provide an update when more information is available.

  2. monitoring Oct 04, 2025, 05:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2025, 06:27 AM UTC

    This incident has been resolved.