Zenfolio experienced a minor incident on July 2, 2026 affecting Websites and Upload and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
WebsitesUploadContent Rendering
Update timeline
- investigating Jul 02, 2026, 01:30 AM UTC
We have had reports of the slow loading of some Classic Accounts when trying to load or work, as well as viewing live sites. This appears to be a regional (location-based) issue and we are currently investigating this with our service provider partners. We apologize if this is affecting you currently.
- identified Jul 02, 2026, 01:40 AM UTC
The issue has been identified and a fix is currently being worked on.
- resolved Jul 02, 2026, 03:05 AM UTC
This incident has now been resolved. Thank you for your patience.