Zendesk incident

Bot messages looping & repeating

Resolved after 1 hour 27 minutes, affecting AI Agents and Web Chat Widget, on July 14, 2026.

Started
Jul 14, 2026, 04:45 PM UTC
Resolved
Jul 14, 2026, 06:13 PM UTC
Duration
1h 27m
Detected by Pingoru
Jul 14, 2026, 04:45 PM UTC

Affected components

AI AgentsWeb Chat Widget

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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