Zendesk incident
Chat, Messaging, Support views latency performance in Pod25
Zendesk experienced a minor incident on May 27, 2026 affecting Views and Chat (via Support) and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
ViewsChat (via Support)SupportChatAgent Experience
Update timeline
No vendor updates were posted for this incident — only the open and resolve events were observed.