Zendesk incident

Customers in Europe region are experiencing intermittent degradation using AI Agents product..

Resolved after 3 hours 27 minutes, affecting Core Services and AI Agents, on March 12, 2026.

Started
Mar 12, 2026, 02:23 AM UTC
Resolved
Mar 12, 2026, 05:50 AM UTC
Duration
3h 27m
Detected by Pingoru
Mar 12, 2026, 02:23 AM UTC

Affected components

Core ServicesAI Agents

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

Your product runs on more than Zendesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →