Zaptec incident

Support Phone service disruption

Major Resolved View vendor source →

Zaptec experienced a major incident on May 27, 2026 affecting General, lasting 7d 20h. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 09:47 AM UTC
Resolved
Jun 04, 2026, 06:47 AM UTC
Duration
7d 20h
Detected by Pingoru
May 27, 2026, 09:47 AM UTC

Affected components

General

Update timeline

  1. investigating May 27, 2026, 09:47 AM UTC

    We are currently investigating this issue.

  2. monitoring May 27, 2026, 10:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating May 27, 2026, 11:04 AM UTC

    We are currently investigating this issue.

  4. monitoring May 28, 2026, 05:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 04, 2026, 06:47 AM UTC

    This incident has been resolved.