Zapmail Outage History

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Zapmail had 12 outages in the last 2 years totaling 824h 34m of downtime — averaging 0.5 incidents per month.

There were 12 Zapmail outages since August 1, 2025 totaling 824h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://zapmail.statuspage.io

Major May 14, 2026

Degraded Performance – Google Mailbox Creation Pipelines

Detected by Pingoru
May 14, 2026, 01:38 PM UTC
Resolved
May 16, 2026, 02:36 PM UTC
Duration
2d
Affected: Integration with Google
Timeline · 3 updates
  1. investigating May 14, 2026, 01:38 PM UTC

    We are currently experiencing degraded performance affecting new google mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.

  2. monitoring May 15, 2026, 06:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2026, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 1, 2026

Degraded Performance – Microsoft Mailbox Creation Pipelines

Detected by Pingoru
May 01, 2026, 01:42 PM UTC
Resolved
May 04, 2026, 11:04 AM UTC
Duration
2d 21h
Affected: Integration with Microsoft
Timeline · 6 updates
  1. investigating May 01, 2026, 01:42 PM UTC

    We are currently experiencing degraded performance affecting new mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.

  2. investigating May 01, 2026, 01:44 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 01, 2026, 01:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 01, 2026, 01:45 PM UTC

    We are continuing to investigate this issue.

  5. identified May 04, 2026, 06:07 AM UTC

    The issue has been identified and a fix is being implemented.

  6. resolved May 04, 2026, 11:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 14, 2026

Outage – Export Delays (Google Authentication Issue)

Detected by Pingoru
Apr 14, 2026, 10:17 AM UTC
Resolved
Apr 15, 2026, 07:22 AM UTC
Duration
21h 4m
Affected: Integration with Google
Timeline · 2 updates
  1. investigating Apr 14, 2026, 10:17 AM UTC

    We’re currently experiencing a partial outage affecting exports. Some exports may be delayed or stuck due to issues with Google Client ID authentication, which is impacting how new connections are established. What this means for you: • Ongoing exports may take longer than usual • New export attempts may not complete immediately What we’re doing: • Actively working with Google to resolve the issue • Monitoring and retrying affected exports to ensure completion We’ll continue to share updates as we make progress. Thanks for your patience

  2. resolved Apr 15, 2026, 07:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 26, 2026

Partial Outage – Platform Downtime

Detected by Pingoru
Mar 26, 2026, 05:51 PM UTC
Resolved
Mar 26, 2026, 06:43 PM UTC
Duration
51m
Affected: Website
Timeline · 4 updates
  1. investigating Mar 26, 2026, 05:51 PM UTC

    We are currently experiencing a partial outage due to an unexpected server issue, which has caused our platform to become temporarily unavailable. Our engineering team is actively investigating and working to restore services as quickly as possible. We understand the impact this may have and sincerely apologize for the inconvenience. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

  2. identified Mar 26, 2026, 06:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 26, 2026, 06:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 26, 2026, 06:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 26, 2026

Degraded Performance – Mailbox Creation Pipelines

Detected by Pingoru
Feb 26, 2026, 07:11 PM UTC
Resolved
Feb 27, 2026, 04:04 PM UTC
Duration
20h 53m
Affected: AutomationsIntegration with GoogleIntegration with Microsoft
Timeline · 3 updates
  1. investigating Feb 26, 2026, 07:11 PM UTC

    We are currently experiencing degraded performance affecting new mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made. Thank you for your patience and understanding.

  2. investigating Feb 26, 2026, 07:14 PM UTC

    We are also experiencing degraded performance affecting mailbox exports to sequencers. Our team is actively investigating and working to restore normal creation and export times as quickly as possible. We’ll continue to post updates here. Thank you for your patience and understanding.

  3. resolved Feb 27, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 5, 2026

Microsoft 365 Service Degradation

Detected by Pingoru
Feb 05, 2026, 11:19 AM UTC
Resolved
Feb 07, 2026, 02:05 PM UTC
Duration
2d 2h
Affected: Integration with Microsoft
Timeline · 5 updates
  1. investigating Feb 05, 2026, 11:19 AM UTC

    Microsoft is currently experiencing an infrastructure issue impacting Microsoft 365 services. This may affect authentication and overall service availability. Due to this, mailbox creation and mailbox renewals are currently impacted. Existing Microsoft mailboxes remain unaffected and will continue to function normally. Microsoft is actively investigating the issue and working toward a resolution. We are closely monitoring the situation and will share updates as soon as more information becomes available. Thank you for your patience.

  2. investigating Feb 05, 2026, 11:21 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 06, 2026, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 07, 2026, 10:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 07, 2026, 02:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 21, 2026

Microsoft Mailbox Creation Delay

Detected by Pingoru
Jan 21, 2026, 07:51 AM UTC
Resolved
Jan 21, 2026, 10:06 PM UTC
Duration
14h 14m
Affected: Integration with Microsoft
Timeline · 4 updates
  1. investigating Jan 21, 2026, 07:51 AM UTC

    Microsoft has recently introduced changes to their mailbox creation flow. As a result, Microsoft mailbox provisioning may be temporarily delayed for the next 24 to 48 hours.

  2. investigating Jan 21, 2026, 07:52 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 21, 2026, 07:52 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 21, 2026, 10:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

⚠️ Incident Update: Cloudflare Downtime Causing Order Processing Delays

Detected by Pingoru
Nov 18, 2025, 12:16 PM UTC
Resolved
Nov 19, 2025, 06:10 AM UTC
Duration
17h 53m
Timeline · 3 updates
  1. investigating Nov 18, 2025, 12:16 PM UTC

    We are currently experiencing delays in processing orders due to a Cloudflare-wide service disruption. Our website remains fully functional, and all orders submitted during this time will be queued and processed automatically once Cloudflare services stabilize. What’s Not Affected - Google and Microsoft mailboxes are operating normally with no interruption. - Domains using Zap Shield are fully up and unaffected by the Cloudflare outage. We are actively monitoring the situation and will provide updates as Cloudflare implements a fix. Thank you for your patience.

  2. monitoring Nov 18, 2025, 06:48 PM UTC

    Everything is operating normally at the moment and we are not experiencing any issues. Our team is continuing to monitor the situation closely, and we’ll update you if anything changes.

  3. resolved Nov 19, 2025, 06:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 29, 2025

Global Azure Outage Impact

Detected by Pingoru
Oct 29, 2025, 07:35 PM UTC
Resolved
Nov 18, 2025, 12:10 PM UTC
Duration
19d 16h
Affected: Integration with Microsoft
Timeline · 2 updates
  1. investigating Oct 29, 2025, 07:35 PM UTC

    We wanted to inform you that due to a global outage affecting Azure, Microsoft mailbox creation is currently experiencing delays. Our systems are stable, and Google mailbox provisioning remains unaffected, but any new Microsoft workspace or mailbox setup may take longer than usual until the underlying infrastructure providers fully recover. Our team is monitoring the situation closely and will update you as soon as services are back to normal. We appreciate your patience and understanding. Team Zapmail

  2. resolved Nov 18, 2025, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 26, 2025

Dashboard throwing [500] internal server error

Detected by Pingoru
Sep 26, 2025, 03:29 PM UTC
Resolved
Sep 26, 2025, 03:53 PM UTC
Duration
23m
Affected: Integration with Google
Timeline · 2 updates
  1. investigating Sep 26, 2025, 03:29 PM UTC

    We are currently facing issues with our third-party APIs. Our team is actively working on fixing the issue. Features Affected: - Purchasing domain - Mailbox creation Note: Existing active mailboxes and domains are not affected and will continue to function as usual. Thank you for your patience. We will keep you updated on our progress.

  2. resolved Sep 26, 2025, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 16, 2025

Connected Domain Forwarding Outage

Detected by Pingoru
Sep 16, 2025, 09:46 AM UTC
Resolved
Sep 19, 2025, 06:20 AM UTC
Duration
2d 20h
Timeline · 2 updates
  1. investigating Sep 16, 2025, 09:46 AM UTC

    Our domain provider is currently facing an outage impacting redirection services. As a result, some connected domains may not redirect as expected. All other services, including mailbox creation, sending, and DNS records, are operating normally. Next Steps: The provider's team is actively working on a fix, and we expect services to be fully restored within 24–48 hours. We’ll continue to post updates here until the issue is resolved.

  2. resolved Sep 19, 2025, 06:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 28, 2025

Delay in Processing Google Mailboxes

Detected by Pingoru
Aug 28, 2025, 07:01 PM UTC
Resolved
Aug 30, 2025, 09:59 AM UTC
Duration
1d 14h
Affected: Integration with Google
Timeline · 4 updates
  1. investigating Aug 28, 2025, 07:01 PM UTC

    We are currently experiencing a delay in processing new Google mailboxes due to ongoing maintenance on Google APIs. All active mailboxes are functioning normally without any issues. We apologize for the inconvenience and appreciate your patience while we work to resolve this as quickly as possible.

  2. investigating Aug 30, 2025, 06:45 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 30, 2025, 06:46 AM UTC

    The issue has been fixed and orders are now being processed. You should start receiving them shortly.

  4. resolved Aug 30, 2025, 09:59 AM UTC

    All orders have been successfully processed. The service is operating normally.

Read the full incident report →