Zapmail incident
Degraded Performance – Microsoft Mailbox Creation Pipelines
Zapmail experienced a major incident on June 18, 2026 affecting Integration with Microsoft, lasting 6d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 05:50 PM UTC
We are currently experiencing degraded performance affecting new microsoft mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.
- resolved Jun 25, 2026, 09:19 PM UTC
This incident has been resolved.