Zapmail incident

Degraded Performance – Microsoft Mailbox Creation Pipelines

Zapmail is currently experiencing a major incident affecting Integration with Microsoft, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 05:50 PM UTC
Resolved
Ongoing
Duration
● 2h 12m
Detected by Pingoru
Jun 18, 2026, 05:50 PM UTC

Affected components

Integration with Microsoft

Update timeline

  1. investigating Jun 18, 2026, 05:50 PM UTC

    We are currently experiencing degraded performance affecting new microsoft mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.