Zapmail incident

Degraded Performance – Google Mailbox Creation Pipelines

Zapmail experienced a major incident on May 14, 2026 affecting Integration with Google, lasting 2d. The incident has been resolved; the full update timeline is below.

Started: May 14, 2026, 01:38 PM UTC
Resolved: May 16, 2026, 02:36 PM UTC
Duration: 2d
Detected by Pingoru: May 14, 2026, 01:38 PM UTC

Affected components

Integration with Google

Update timeline

investigating May 14, 2026, 01:38 PM UTC

We are currently experiencing degraded performance affecting new google mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.
monitoring May 15, 2026, 06:45 AM UTC

A fix has been implemented and we are monitoring the results.
resolved May 16, 2026, 02:36 PM UTC

This incident has been resolved.