Zapmail incident
⚠️ Incident Update: Cloudflare Downtime Causing Order Processing Delays
Zapmail experienced a notice incident on November 18, 2025, lasting 17h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 18, 2025, 12:16 PM UTC
We are currently experiencing delays in processing orders due to a Cloudflare-wide service disruption. Our website remains fully functional, and all orders submitted during this time will be queued and processed automatically once Cloudflare services stabilize. What’s Not Affected - Google and Microsoft mailboxes are operating normally with no interruption. - Domains using Zap Shield are fully up and unaffected by the Cloudflare outage. We are actively monitoring the situation and will provide updates as Cloudflare implements a fix. Thank you for your patience.
- monitoring Nov 18, 2025, 06:48 PM UTC
Everything is operating normally at the moment and we are not experiencing any issues. Our team is continuing to monitor the situation closely, and we’ll update you if anything changes.
- resolved Nov 19, 2025, 06:10 AM UTC
This incident has been resolved.