Zapmail experienced a major incident on August 13, 2026, lasting 6d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 13, 2026, 02:53 PM UTC
We're currently experiencing a disruption with domain search on ZapMail. Domain availability lookups may fail or time out. This is caused by an issue with an upstream provider we rely on for domain availability data. We've confirmed the source and are in contact with the provider while monitoring for recovery. What's affected: Domain search and availability checks, new domain purchases. What's not affected: Existing domains, mailboxes, DNS records, and email sending/receiving are fully operational.
- investigating Aug 13, 2026, 02:53 PM UTC
We are continuing to investigate this issue.
- resolved Aug 20, 2026, 01:34 PM UTC
This incident has been resolved.