Zapier incident
BambooHR: Testing/creating connections fail with status code 403
Zapier experienced a minor incident on July 21, 2026 affecting Zap Editor, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 01:35 PM UTC
Status: Investigating We've received reports of customers being unable to create new BambooHR connections, or test existing BambooHR connections, within the Zap Editor. Attempts at either result in an error code with response status code 403. We are working with BambooHR to identify the cause of the error and resolve this as quickly as possible. Affected components Zap Editor (Degraded performance)
- monitoring Jul 21, 2026, 08:29 PM UTC
Status: Monitoring We've identified the cause the issue preventing users from creating new BambooHR connections or testing/updating existing BambooHR connections. We've released an update the we believe will address this issue, and will continue to monitor to confirm the issue is resolved. Affected components Zap Editor (Degraded performance)
- resolved Jul 22, 2026, 02:38 PM UTC
Status: Resolved We've resolved an issue that could cause new BambooHR connections or reconnection attempts to fail with an unclear authentication error and status code 403. The issue stemmed from one of the endpoints we used to verify BambooHR connections becoming unreliable. We've updated our connection check to use a more reliable endpoint and corrected the error messaging so any future authentication issues will show a clear, actionable reason. What you need to do: • If your BambooHR Zaps have continued running normally throughout, no action is required. • If you were previously unable to create a new BambooHR connection or reconnect an existing one "reconnect an existing one": https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#01JH3AK29AAFDNP7AS4PQ1NNM6, please try again, this should now succeed. • If you're unsure whether your connection was affected, we recommend testing "testing": https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#01JH3AK296C9MCSX29305AKVZY your BambooHR connection "BambooHR connection": https://zapier.com/app/assets/connections?app=BambooHRCLIAPI from your account settings to confirm. We apologize for any disruption this caused and thank you for your patience. Affected components Zap Editor (Operational)