Zapier Outage History

Status: Resolved No additional customer reports have been received during the monitoring period. The incident is ready to be closed. Affected components Agents (Operational)

Status: Resolved The performance issues that caused delays and timeouts on Zapier.com "Zapier.com": http://Zapier.com have now been resolved. Our systems have remained stable, and signing in, loading account information, and running Zaps should behave normally. During the incident, some customers may have seen slower responses, failed actions, or delayed trigger processing while we reduced load and shipped the fix. Everything should now be caught up; if you still see anything unexpected, try running your Zap again. If you need help with a specific Zap or account, contact our Support team: https://zapier.com/app/get-help Affected components Website (Operational) Login (Operational) Support (Operational)

Status: Resolved We can confirm that the Admin Center is now loading as expected, and the issue is now resolved. If you're still unable to load the page, you may need to reload the page and/or clear your browser's cookies and cache. If you're experiencing any issues with this was not resolved by clearing browser cache and cookies, please reach out to our support team here: https://zapier.com/app/get-help

Status: Resolved The issue preventing ownership transfer in Teams and Enterprise accounts has been resolved. Account ownership transfers can now be self-served by following this guide: https://help.zapier.com/hc/en-us/articles/17946190203789-How-to-transfer-ownership-of-your-Team-or-Enterprise-account If you're experiencing any issues with this, please do reach out to our support team here: https://zapier.com/app/get-help

Status: Resolved The issue affecting invoice access and downloads has been resolved. Service was fully restored at 18:30 UTC on April 27, 2026. At 17:20 UTC an outage from the Databricks App caused invoices to fail to load or download from the Billing and Invoices Page. Databricks released a fix for their outage and invoices are functioning as normal. If you attempted to view or download any invoices during this time, you can retry that action now. We apologize for the inconvenience this caused and appreciate your patience while the issue was resolved. If you have any questions, please reach out to our Support Team - https://zapier.com/app/get-help Affected components Website (Operational)

Status: Resolved The issue causing some AI by Zapier steps to fail with a 500 error when adding a knowledge source has been resolved. If you were affected by this issue, your Zaps with AI by Zapier steps using knowledge sources will now work again. To restore functionality: 1. Open the affected Zap and navigate to the AI by Zapier step 2. Before deleting the step, we recommend copying and saving your prompt to avoid losing any work. 3. Delete the step 4. Re-add the AI by Zapier step 5. Copy your previous prompt into the new step 6. Re-upload your knowledge sources Once you've completed these steps, your Zap will be ready to use. If you are experiencing this issue, you can connect with our support team here: https://zapier.com/app/get-help.

Status: Resolved The issue affecting chatbot users has been resolved. Chat completion features are now functioning normally, and users should no longer encounter error messages when interacting with chatbots.

Status: Resolved We have successfully resolved the chatbot availability issue that affected some of our users. Our engineering team identified and resolved the underlying authentication issue. All chatbot services are now operating normally. You should now be able to view and manage your chatbots in the dashboard and use them externally without any issues. We have monitored and verified that the service is working properly. We apologize for any disruption this may have caused. If you experience any further issues accessing your chatbots, please contact our support team: https://zapier.com/app/get-help. Affected components Chatbots (Operational)

Status: Resolved We confirm that the fix deployed has resolved the issue with Agents and Canvas, and both are functioning correctly. All Agent workflow executions that were stuck on 'In Progress' status during this incident have been replayed. If you are experiencing any issues with Zapier Agents or Canvas, please contact our support team through this link: https://zapier.com/app/get-help Affected components Canvas (Operational) Agents (Operational)

Status: Resolved This incident is fully resolved. Customers can now create Chatbots and Forms as usual. Many thanks for your patience, and feel free to reach out to our support team if you have any questions at: zapier.com/get-help. Affected components Forms (Operational) Chatbots (Operational)

Status: Resolved We have resolved the issue with web-scraping tools not working throughout tools like Agents, Chatbot knowledge sources, and Web Parser. For any questions, or if you're still seeing failures with web-scraping tools in Zapier, please contact: https://zapier.com/app/get-help Affected components Chatbots (Operational) Agents (Operational)

Status: Resolved This incident has been resolved. Links to access Zap data exports are now working as expected. Some users were temporarily unable to access previously generated Zap export links. No data was lost or compromised. Our engineering team identified and deployed a fix. Export links have been confirmed as working in production. If you experience ongoing issues, contact Support by clicking above or go to: https://zapier.com/app/get-help

Status: Resolved We have been able to get this issue resolved. Users should now be able to successfully download their Zap Run History export files. If you are running into any other issues, feel free to reach out to Zapier Support: https://zapier.com/app/get-help

Status: Resolved The connectivity issue which affected Zapier Agents during a 15 minute window is fully resolved. Agent executions are back to normal, and connectivity remains stable. If you have any questions, please reach out to our support team at: zapier.com/get-help. Affected components Agents (Operational)

Status: Resolved The issue causing 404 errors when editing and deleting Zap templates has been resolved. Users attempting to edit templates were encountering 404 errors due to a routing misconfiguration introduced during an ATC (Application Traffic Control) rollout, which changed the default ATC origin from the monolith to the marketing site. This broke routing for the /zap-templates path, causing edit actions to fail. The fix was deployed by completing the ATC routing correction to production. Once the rollout completed, edit functionality was restored. A remaining cosmetic bug — where the UI incorrectly indicates a template deletion failed despite the deletion succeeding — has been identified as a separate, no-impact bug and does not affect actual data. No data was lost as a result of this incident. If you're still experiencing issues, please contact Support by clicking above or visit: https://zapier.com/app/get-help Thank you for your patience.

Status: Resolved We have successfully resolved the intermittent delays affecting Slack-triggered Zaps that began around Friday, April 11th. Our engineering team identified and deployed a fix, and Slack triggers are now operating as expected. If you continue to experience any delays with your Slack-triggered Zaps or have any questions, please don't hesitate to contact our support team at https://zapier.com/app/get-help We appreciate your patience while we worked through this issue.

Status: Resolved Copilot "Ask" mode is up and running again and and can be utilized for all accounts. Earlier today the "Ask" mode was malfunctioning, causing repeated prompts, duplicate messages, and eventual crashes when users attempted to build Zaps. If you experience ongoing issues, contact Support by clicking above or go to: https://zapier.com/app/get-help Thank you for your patience. Affected components Copilot (Operational)

Status: Resolved We've identified and resolved the soft timeout limit errors that were impacting Code by Zapier and Custom Action steps. This issue was affecting the execution and processing of these steps across multiple Zaps. All affected runs have been automatically replayed. If you experienced any issues or need additional support, please feel free to reach out at https://zapier.com/app/get-help

Status: Resolved This issue has been resolved, and agent executions are operating normally. Between April 6, 2026, at 22:12 UTC and 22:47 UTC, a dependency that powers Agents became unavailable due to internal load test traffic. Agents triggered during this window may have failed to execute and will not be automatically retried. Agents that run from a Zap have been replayed and succeeded as well. If an agent run failed during this window, re-run the agent (or trigger it again via its normal trigger mechanism). New executions should now succeed. We apologize for the disruption. If you’re still seeing the issue, please refresh and try again, or contact Support at https://zapier.com/app/get-help. Affected components Agents (Operational)

Status: Resolved The incident affecting some custom action steps has been resolved. Between 22:12 and 22:47 UTC on April 6, 2026, some customers experienced failed or delayed workflow executions when using custom actions. Systems are stable and we’ve successfully replayed impacted Zap runs. Thanks for your patience.

Status: Resolved We've identified and resolved the root cause of the functions outage. The issue has been resolved and systems are operating normally. The team will continue to monitor performance and ensure full recovery across all impacted users. Affected components Functions (Operational)

Status: Resolved resolved Affected components Functions (Operational)

Status: Resolved Our team has resolved the issue, and connections can now be established again.

Status: Resolved This is now resolved. Affected components Agents (Operational)

Status: Resolved We’ve resolved an issue where adding certain knowledge sources in Zapier Agents could get stuck on a loading spinner. A fix has been deployed to production and verified. If you’re still seeing the issue, please refresh and try again, or contact Support at https://zapier.com/app/get-help Affected components Agents (Operational)

Status: Resolved We’ve resolved the issue causing intermittent Internal Server Errors (HTTP 500) for some Enterprise customers when editing Zaps that use app approvals. Our teams implemented a fix and confirmed recovery. If you continue to experience issues editing affected Zaps, please contact support. https://zapier.com/app/get-help Affected components Zap Editor (Operational)