Zapier incident
Slack Find Message action is unable to find bot messages
Zapier experienced a minor incident on June 30, 2026 affecting Searches & Writes, lasting 2d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2026, 01:46 AM UTC
Status: Investigating We are currently investigating an issue with the Slack "Find Message" action that is preventing it from finding bot messages in Slack channels. What's happening Our team has identified that the Slack Find Message action is failing to find bot messages, while searches for human messages continue to work normally. Customers attempting to search for bot messages are seeing errors like "Nothing could be found for the search" or the step finds the closest matching non-bot message. Current status We've confirmed this issue is reproducible and are actively investigating its root cause. We apologize for any disruption this may cause to your workflows while we investigate this issue. Affected components Searches & Writes (Degraded performance)
- investigating Jun 30, 2026, 02:30 AM UTC
Status: Investigating We’re investigating the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. At this point, we're coordinating with the Slack team to troubleshoot and understand the underlying behavior, and we’ll share updates as we learn more. If you need help with this in the meantime, please contact our support team through this link: https://zapier.com/app/get-help Affected components Searches & Writes (Degraded performance)
- investigating Jun 30, 2026, 04:21 PM UTC
Status: Investigating We’ve confirmed the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. At this point, we’re actively still coordinating with the Slack team to understand the reasons for the change in behaviour, and we’ll share updates as we learn more. If you need help with this in the meantime, please contact our support team through this link: https://zapier.com/app/get-help Affected components Searches & Writes (Degraded performance)
- resolved Jul 02, 2026, 01:10 PM UTC
Status: Resolved We’ve confirmed the issue where the Slack “Find Message” action returns “no results” for bot messages that should match. To subscribe to updates about the issue, please contact our support team through this link: https://zapier.com/app/get-help Affected components Searches & Writes (Operational)