Connection errors affecting Salesforce Pardot Zaps

Update timeline

1. investigating Oct 23, 2026, 10:50 AM UTC

   Some customers using the Salesforce Pardot integration are experiencing connection errors that prevent their Zaps from running. Other Pardot connections continue to run normally. We are investigating the ongoing errors and checking recovery of affected connections and delayed Zap runs. If you need any assistance in the meantime, please contact our support team here "here": https://zapier.com/app/get-help.

2. investigating Oct 23, 2026, 12:06 PM UTC

   We have confirmed that this is an upstream issue with the Pardot service and are monitoring its status. There is no confirmed recovery time yet. We are assessing whether any trigger activity was missed during the disruption and whether additional recovery steps will be needed. Once connections recover, we will verify that affected Zaps resume and check whether delayed or held runs need additional attention. We will let you know if any action is required from your team. If you need assistance in the meantime, please contact our support team "contact our support team": https://zapier.com/app/get-help.

3. investigating Oct 23, 2026, 04:19 PM UTC

   Reconnecting your Salesforce Pardot account in Zapier may resolve the connection errors. We have observed recovery for a small number of customers who appear to have reconnected their accounts, but have not yet confirmed that this works for everyone affected. If you are still experiencing errors, try reconnecting your Pardot account. If errors persist or you need help, please contact our support team "contact our support team": https://zapier.com/app/get-help. We are continuing to work with Salesforce on the underlying issue.