Zapier incident

Zoom Team Chat App connection failure

Zapier is currently experiencing a major incident, which began 9h ago. The vendor's full update timeline is below.

Started
Oct 14, 2026, 08:21 AM UTC
Resolved
Ongoing
Duration
● 8h 52m
Detected by Pingoru
Oct 14, 2026, 08:21 AM UTC

Update timeline

  1. investigating Oct 14, 2026, 08:21 AM UTC

    Status: Investigating Customers using the Zoom Team Chat integration are experiencing authentication errors that prevent their app connections from working. We are investigating these failures and have contacted Zoom support and the integration’s maintainers to help resolve the issue.

  2. investigating Oct 14, 2026, 09:08 AM UTC

    Status: Investigating Zoom Team Chat connections continue to experience authentication failures, preventing new connections and causing Zaps using existing connections to fail or be held. We have confirmed that other Zoom integrations are unaffected. We have escalated the issue to Zoom support and the integration’s maintainers and are awaiting their response. Service has not yet been restored.

  3. investigating Oct 14, 2026, 03:51 PM UTC

    Status: Investigating We're continuing to work closely with the team at Zoom to resolve the authentication failures affecting Zoom Team Chat connections. Service has not yet been restored. We’ll share another update as soon as we have more information.

  4. monitoring Oct 14, 2026, 04:40 PM UTC

    Status: Monitoring We're seeing recovery for Zoom Team Chat connections. Existing connections are successfully refreshing, and new connections are working again. Most affected connections should recover automatically over the next 20–40 minutes without requiring you to reconnect. A small number may need to be reconnected manually.